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10 Most Common Distorted Thinking Patterns: Part 4

In the first three installments we explored distortions that created catastrophes from our imagination and another that was the least helpful filter ever then we looked at how the polarization of thought impacts us and the dramatic limitation of “mind-reading.”  Then,  it was on to Emotional Reasoning and Should Statements.  Today we cover Personalization and False Permanence

  • Catastrophizing
  • The Mental Filter
  • Black-and-White Thinking
  • Mind-Reading
  • Emotional Reasoning
  • ‘Shoulding’
  • Personalization
  • False Permanence
  • Blaming
  • Magical Thinking

Let me remind you – as you begin to challenge these distortions, for effective change, take the time to write down the specific unhelpful thoughts as you recognize them and write down the alternative thinking patterns that will set you on the path to healthier ways of perceiving your experiences.  You’ll see overlap in how these patterns feed into one another, each one making the others a little easier to believe, creating a seemingly unified (albeit distorted) vision of life.  Don’t be fooled.

  • Personalization:  Not every mistake is your fault, and even if it is your fault, it doesn’t mean you’re bad, stupid, or incompetent.  Personalization begs to differ.  This distorted thinking pattern tells you that every misstep is attributable to you as a person; every mistake in your life is indicative of some shame-inducing character flaw.  It tells you that when your kids misbehave at school, it means you’re horrible parents.  When we don’t get invited to the party, it’s because we’re worthless.  When we get rained on it’s because the world hates us.  Personalization invites us to take every perceived slight, criticism, or inconvenience as an attack on our humanity.  A disagreement is an insult.  A furrowed brow is a harsh judgment of your decisions.  This distortion can also be flipped towards others and generally wreaks havoc on interpersonal relationships.  If you assign global characteristics based on isolated behaviors, you’re likely to create patterns of judgment and criticism.  If forgetting to feed the dog means your partner is an idiot, you’re relationship is in trouble.  If arriving late means your in-laws are inconsiderate and selfish, it’s going to be tough to fully enjoy Thanksgiving dinner.

Challenging Personalization: While I encourage everyone to take personal responsibility for their own decisions, challenging personalization requires a clear line to be drawn between what is and isn’t you’re responsibility.  More important than taking responsibility only for yourself, is the practice of attributing consequences accurately.  What does that mean?  It means we all need to practice explaining circumstance, situations, and other people’s choices is a way that is not destructive to our own sense of self-worth.  Attribute random events (birds pooped on your car, the bus was late, you were cut off in traffic) to the lottery of the universe.  No more.  No less.  Recognize that no one is out to get you.  The birds don’t have it out for you.  God doesn’t hate you.  It didn’t happen because you are inherently bad or deserving of misfortune.  Work to accept the fact that poop happens – even to good people.  Attribute apparent personal attacks appropriately too. When your friend, partner, child, coworker, or some stranger is having a bad day and treating you poorly, it doesn’t mean that you’re being a horrible person.  Assess our own behavior, and make necessary course corrections, but don’t assume that their bad day means that you’re inadequate.  In concrete terms, describe the situation, validate your emotional experience, resist, refute, or redirect when global labels pop up, then take decisive values-based action.

For example, if I’m not invited to the party…

Rather than beating myself up because I’m clearly a worthless friend (that’s distorted personalization) that no one wants to be around (and that’s mind-reading), I 1) describe the situation (without judgment): I wanted to go to the party and I didn’t get invited, 2) validate my experience: I feel hurt, lonely, and rejected…it’s painful, 3) take values based action:  I value my health and challenges, so I’ll take this time to jump on the treadmill.  Notice the lack of judgmental name-calling directed at myself or the host of the party.  Also, no assumptions were made about anyone’s intentions.

  • False Permanence:  One sure way to create stress, anxiety, hopelessness, and despair is indulging in the distorted concept of false permanence.  This particular pattern often appears as a combination of black-and-white thinking and catastrophizing along with a paralyzing perception of permanence.  It’s clear how this type of false permanence could lead to emotional discomfort.  “Everything is bad and it always will be!” sets you on a clear path to hopelessness and despair.  If we eliminate the possibility of change, the current circumstance can never improve; we can never grow; our efforts to initiate change will feel worthless.

Conversely, falsely assuming positive experiences and emotions will remain permanent can also lead to significant distress.  “Everything is perfect and always will be!” can set you up to fall hard when changes occur.  The lack of psychological flexibility is at the core of this distortion.  Clinging to any moment with an unwillingness to accept change will result in unnecessary suffering.

Challenging False Permanence: Accept the present moment and embrace the certainty of change.  Whether the experience is comfortable or uncomfortable, work to accept it as it is, letting go of expectations (especially judgmental expectations).  Mindfulness exercises can help build the skills necessary for nonjudgmental observations.  In conjunction with the effort to accept, embrace some version of the mantra “Nothing is forever,” “This too shall pass,” “Change is inevitable,” or “Live for the possibilities of today.”  In other words, actively remind yourself that your reality IS NOT permanent.  Throughout this process it’s important to be kind and compassionate with yourself, working to avoid other thought distortions, while encouraging yourself and seeking healthy support.

As you challenge this particular pattern, be careful to apply it to only to your mental or emotional experiences.  There are certain aspects of life that are permanent.  Certain types of loss, such as death, are permanent, and that is not a distortion.  The thoughts and feelings associated with those losses, however, are fluid and ever changing.  It can be easy to fall into the trap of connecting the real permanence of death with false permanence of the emotional experience.  This comes up with many permanent or mostly-permanent losses – death, break-ups, job loss, relocations, etc.  Even if these changes are permanent, the emotional experience never is.  It always changes.  Challenging this pattern is about recognizing, anticipating, and appreciating the ups and downs we’ll all face.

Next up, we’ll tackle Blaming and Magical Thinking, and we will have gotten through all ten of the most common distorted thinking patterns.  Part five will also include a downloadable PDF compiling all of the blog posts.

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10 Most Common Distorted Thinking Patterns: 3

In the first two installments we explored distortions that created catastrophes from our imagination and another that was the least helpful filter ever then we looked at how the polarization of thought impacts us and the dramatic limitation of “mind-reading.”  Now, it’s on to Emotional Reasoning and, one of my personal favorites, Should Statements.

  • Catastrophizing
  • The Mental Filter
  • Black-and-White Thinking
  • Mind-Reading
  • Emotional Reasoning
  • ‘Shoulding’
  • Personalization
  • False Permanence
  • Blaming
  • Magical Thinking

Let me remind you – as you begin to challenge these distortions, for effective change, take the time to write down the specific unhelpful thoughts as you recognize them and write down the alternative thinking patterns that will set you on the path to healthier ways of perceiving your experiences.  You’ll see overlap in how these patterns feed into one another, each one making the others a little easier to believe, creating a seemingly unified (albeit distorted) vision of life.  Don’t be fooled.

  •  Emotional Reasoning: When reality becomes distorted by Emotional Reasoning, we’ve allowed emotions to be in the driver’s seat while we sit in the back, eyes closed and hoping for the best.  Our emotional experience defines the entire experience.  Some examples are personal and internal – “I felt anxious before/during/after the presentation, so it must have been horrible.”  Notice the evaluation of the situation is based entirely on the emotion rather than the actual execution of the presentation.  While emotional reasoning applied to performances can drastically reduce your ability to feel successful, when it’s applied to broader concepts it can be even more harmful.  “I feel worthless, so I must have done done something wrong or I must not be doing enough”  “I feel sad, so it’s going to be a bad day…It will be impossible to enjoy anything.” This type of reasoning can be equally destructive in interpersonal relationships.  “I feel hurt, so Johnny must have done something wrong.”  Again, you’ll notice that the evaluation has nothing to do with what’s being evaluated; it’s based solely on the emotional experience.

Challenging Emotional Reasoning:  In every example above, the disconnect between the evaluation and the target of evaluation was clear, and it’s much harder to see that distinction when you’re the one in the situation.  Therefore, to successfully change this distortion, one of the first things we want to do is increase awareness and acceptance of emotions WITHOUT EVALUATION.  The practice involves identifying and describing emotions…then stopping the narrative.  “I feel hurt..my muscles are tense; I’m hot; I’m crying.”  There is no need to judge yourself, your emotions, or anybody else when you’re hurt.  Identify it, describe it, and then decide what action you want to take (if any).  “I’m hurt.  I feel it in my whole body.  I want to exercise because when I’m hurt, taking care of myself is even more important.”  Another strategy for dealing with emotional reasoning is to preemptively define success without depending on emotions.  Setting a goal like “I’m going to be super relaxed during my presentation.” means your success is based exclusively on your emotions (which you have limited control over).  When you define success by other more behavioral factors (finishing within the time limit, maintaining eye contact, etc.), you can be anxious and successful.  Whenever you recognize your emotions leading you down a path of judgement, criticism, or any other form of distorted thinking, step away from the situation, acknowledge and accept the emotions, then proceed according to your values instead of listening exclusively to your emotions.

  • Should Statements:  Why are “should” statements my favorite?  Two main reasons.  First, we use “should” so ubiquitously that everyone has multiple opportunities to catch this pattern of distorted thinking on a daily basis.  Secondly, there are really straight forward ways of challenging these phrases.  So, what is a “should” statement.  Any time you use “should” you’re committing a small act of harm to your mental well-being.  The more powerful the “should,” the more destructive it becomes.  How can such a common word be so detrimental?  It has to do with the subtle impact our language has on our beliefs and emotions.  Every time we use the word “should” there is some amount of judgment and criticism that go along with it.  “He should be doing his homework.” means that there is something wrong with him for not doing it, and he would be doing it “right” if he were doing his homework.  “I should exercise more” carries the same subtle judgment – “I’m bad because of the amount of exercise I’m currently doing and I would be good if I exercised more”  Whether it’s directed at yourself or someone else, that judgment and criticism, overtime, can be toxic.  Another component that makes “should” harmful is the battle it consistently establishes.  It’s a battle that sets you up to lose every time you use the word.  “Should” implies that reality is not acceptable – it argues that reality is wrong.  Reality, in any given moment, can’t be altered, and our past certainly can’t be changed.  “I should have…” only serves to function as a critical (and largely unnecessary) judgment of something that cannot be changed.  (Could, would, ought, and need are close cousins to “should” and create similar harmful effects).

One last problem with “shoulding.”  It allows the user to feel righteous and therefore   avoid responsibility for being an active participant in changing.  Proclaiming how things “should” be, frequently leaves people feeling justified in their own inaction.  “She should know better.” “He shouldn’t have said that.” “They should stop.” “This shop should be open.”  The onus is placed firmly on the proverbial “other” to be responsible for change, greatly reducing the possibility of finding effective solutions.

Challenging “Should” Statements: Once it’s in your head that “should” is causing harm, you’ll start to recognize all the places you use it, directed at yourself and others.  Replacing it can be difficult, even though it’s relatively a simple process of word replacement.  In most circumstances, swapping “should” for “I want” is enough.  “I want him to do his homework” and “I want to exercise more” moves away from judgment and toward healthy identification of preferences.  Stick with the facts here.  Instead of “should,” simply describe the circumstances.  “I exercised for 20 minutes two days this week.  I want to exercise for 30 minutes on three days next week”   Stay solution oriented and future oriented.  “Shoulds” can also be an indicator that expectations or boundaries have not been assertively communicated (or consequences haven’t been effectively applied) with others or clear goals haven’t been set for yourself.

If you find yourself “shoulding” take the time to write down what you want and make a plan for how to get it.  Look at what you can do differently to help things go the way you want them to go.  When “shoulds” are applied retroactively, a slightly different approach can be used.  Rather than judging the past, focus on the future.  “Next time I will…” or “In the future I want to…” This reframes the potential solution, making it less about a harsh judgment and verbal punishment, and more about productive action.

Next we’ll cover Personalization and False Permanence.

 

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10 Most Common Distorted Thinking Patterns: 2

Last time we focused on one distortion that created catastrophes from our imagination and another that was the least helpful filter ever.  Today we’ll explore black-and-white thinking and mind-reading.  We’re on our way to covering all ten…but tackling two at a time seems halfway reasonable.  There was a time when these distorted thinking patterns were referred to as “irrational” thoughts.  While I understand the technical absence of rationale inherent in these thought patterns, “irrational” carries some significant negative connotation.  It’s often an accusation or an insult – “Ughhh!  Stop being so irrational!” or “If you weren’t being so irrational…”  This negative connotation and these types of comments are disproportionately directed at women, but in my experience, men are just as likely to fall into these “irrational” patterns as women.  In order to start from a place from equality (less accusatory and insulting), let’s stick with referring to these extremely normal, yet unhelpful, thought patterns as “distorted.”

  • Catastrophizing
  • The Mental Filter
  • Black-and-White Thinking
  • Mind-Reading
  • Emotional Reasoning
  • ‘Shoulding’
  • Personalization
  • False Permanance
  • Blaming
  • Magical Thinking

Let me remind you – as you begin to challenge these distortions, take the time to write down the specific unhelpful thoughts as you recognize them and write down the alternative thinking patterns that will set you on the path to healthier ways of perceiving your experiences.  You’ll see overlap in how these patterns feed into one another, each one making the others a little easier to believe, creating a seemingly unified (albeit distorted) vision of life.  Don’t be fooled.

  •  Black and White Thinking: This distorted lens can create false dichotomies in any and every situation.  It polarizes every effort, every person, and every experience.  This means that your workout was either AMAZING or absolute MISERABLE.  You looked PERFECT or HORRID.  You’re a great parent or an abject failure.  You’re the best or your nothing.  Your goals DOMINATED or you FAILED.  This distortion also seems to mandate the use of absolute language.  Whenever you hear “always”, “never”, or “everytime”, you’re likely dealing with black-and-white thinking.  Spending too much time thinking this way can easily lead to hopelessness – it becomes almost impossible to feel successful.

Challenging Black and White Thinking:  You may see some significant similarities with the Mental Filter problem.  These two distortions go together.  By filtering out all positive aspects of person, thing, or experience, it quickly becomes an extremely negative version of itself.  Black-and-White thinking confirms and amplifies the contrast between your hopes and your reality.  Your task is to find the gentle middle ground in-between the harsh extremes.  Acknowledge that you weren’t perfect or horrid; your workout wasn’t amazing or miserable.  Most things are someplace in between.  Allow for (and even cultivate) more complex perceptions.  Actively identify the aspects that are going well and the ones that aren’t – incorporate both sides, and avoid the absolutes.  If your mind give you a “never” or “always,” recognize it for what it is, and start to celebrate the successes that will almost certainly be found in the middle-ground.

  • Mind-Reading:  I’d like to believe that if I had the capacity to read minds, I would use it for more than confirming people’s negative perceptions of me.  Unfortunately, this distortion takes the concept of mind-reading to very dark places.  The mind-reading distortion allows us to be fully hooked into the assumptions we make about what others are thinking.  We become certain about their intentions and how they really feel.  It may be something straightforward like, “She thinks I’m stupid” or “He hates me.”  Throw in a few additional layers of social networking and mind-reading becomes extremely complicate and messy.  It can destroy relationships and lead to a sense of constant social pressure when the assumptions are self-critical.  A wave and a smile becomes a sinister ruse aimed at tricking you into foolishly desiring a friendship you don’t deserve (insert evil laugh)!!!  Or…maybe it was just a smile and a wave.

Challenging Mind-Reading:  It wouldn’t be responsible for me to tell you to just stop doing it.  I’ll try to be a bit more helpful.  A large factor in challenging this distortion is simply becoming aware of when you’re doing it and then not buying into the story.  If you’re well practiced at mind-reading (many of us are), the information that was gathered telepathically immediately becomes integrated into the mental narrative as fact.  Recognizing where the information came from can loosen the “fact” label significantly. Ask yourself, do I know this or am I assuming it? When in doubt, stick with external observations.  What did they DO?  What words did they say?  List what you observed, making sure it’s free of assumptions or judgments, then respond accordingly.  They smiled and waved, now I will smile and wave.

Alternatively many times you can just ask what someone is thinking or feeling.  You might say, “I noticed you were scowling, and I’m a little worried you’re upset about something I did.”  No need to assume.  If you insist on assuming, and creating a narrative based on those assumptions, the very least you can do, is build and interesting and helpful narrative rather than one that is destructive and critical.

 

Next we’ll cover Emotional Reasoning and, one of my personal favorites, Shoulding

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IT’S A TRAP! 10 Most Common Distorted Thinking Patterns

We all get ourselves a little twisted sometimes.  I start to think the world will collapse if I miss the trailers that run before the movie starts at the theater.  I question my ability to function as an adult when I occasionally falter in completing my responsibilities (as a parent, business owner, therapist, etc.).  Sometimes, I blame others, complain unnecessarily, and make utterly unhelpful assumptions about my circumstances and the people around me. In summary, I can simply say…I am human.  My mind carries me to places that create and amplify distress without regard to reality.  My thoughts become distorted and I suffer the consequences.  The examples above are a few common iterations of distorted thinking.  Over the next few weeks, I’ll breakdown some of the more destructive patterns and offer tips on how to manage these ten beasts:

  • Catastrophizing
  • The Mental Filter
  • Black-and-White Thinking
  • Mind-Reading
  • Emotional Reasoning
  • ‘Shoulding’
  • Personalization
  • False Permanance
  • Blaming
  • Magical Thinking

As you begin to challenge these distortions, take the time to write down the specific unhelpful thoughts you recognize and the alternative thinking patterns that will set you on the path to healthier ways of perceiving your experiences.  You’ll see overlap in how these patterns feed into one another, each one making the others a little easier to believe, creating a seemingly unified (albeit distorted) vision of life.  Don’t be fooled.

  •  Catastrophizing:  With this distortion, all things become epic disasters (at least in your head).  When we catastrophize, a poor grade on a test becomes a wasted semester.  An unanswered phone-call becomes a break-up, a death, or some sort of missing person scenario.  Stomach pain becomes an aggressive cancerous tumor, and being late for a meeting becomes certain termination and chronic unemployment.

Challenging Catastrophizing:  This negative fortune-telling often stems from the question, “What if…?”  One solution is to answer the “what if…” question in a way that is NOT distressing.  The poor grade on the test merely means some additional studying on the next test.  The unanswered phone call is because of a mid-afternoon nap or a phone that was incapacitated due to being dropped in the toilet.  More important than making a more optimistic prediction is the recognition that the assumptions we make are nothing more than creative thinking, a short-story brainstorming session, a fiction writing workshop. There is no need to respond (emotionally or otherwise) as if those thoughts/prediction/assumptions are reality.  If you “just know” something horrible is going to happy, you’re likely catastrophizing and would benefit from loosening your grip on the negative narrative.

  • Mental Filter:  An oil filter removes foreign objects to keep your engine running smoothly.  A pool filter keeps the water free of debris, allowing you to enjoy a cool dip in pristine water.  The distorted mental filter, however, leaves you with only the gunk, eliminating the helpful, supportive, validating thoughts necessary for us to flourish. There are two major types of filter and they are often applied together.  Both are frequently self-directed, but they can be just as harmful in interpersonal relationships.
    1. Focusing on the negative:  One version of this filter effortlessly and automatically hones in on all the worst aspects of any experience.  Did you misspell one word in that 10-page assignment?  The negative mental filter focuses in on that solitary mistake and shouts “FAILURE” rather that embracing the accomplishment of completing a lengthy assignment (even if there were a few mistakes).  A great evening out with your spouse may go down the tubes because of a 5-minute conflict or one awkward moment.  One small piece of constructive feedback from a boss after heaping praise on you?  Focusing on the negative has you believing the boss is going to fire you (or at least hoping you quit).
    2. Dismissing the positive:  This form of the mental filter often goes hand-in-hand with a negative focus…but it doesn’t even require you to make an actual mistake or have an uncomfortable experience.  When you’re automatic response to a compliment is, “You’re just being nice” or “You don’t really mean that.”  You’re viewing life through this filter.  When you win the gold medal and follow it with a “Yeah, but….” you’re becoming more effective at diluting, dismissing, rejecting, and otherwise avoiding the joyful experiences in your life.  Dismissing the positive means you don’t receive, in any genuine way, the validation, recognition, or appreciation being offered in your daily interactions.

Challenging the Mental Filter:  When you find yourself focusing on the negative, strive for balance – the ability to identify and embrace the dichotomy inherent in everything.  KEYWORD = AND.  “I wrote a great paper AND there were a couple mistakes.”  “My supervisor likes my customer service AND I’ve still got a few things to learn about the computer system.”  To challenge the tendency to dismiss the positive, work on providing yourself a little more validation, recognition, and appreciation on your own terms.  Find a reason to pat yourself on the back.  If you’re not that impressed with winning the gold medal, congratulate yourself on the hard work and commitment the award symbolizes.  Just find the reason.  Some days that reason is small – getting out of bed, eating something besides Doritos for breakfast, or just brushing your teeth.  Don’t let the relative simplicity of the task stop you from celebrating the accomplishment.  When other people compliment you or want to recognize your greatness in some way, say “thank you,” and refrain from discrediting their high opinion of you*.  Also see ‘Coach or Critic‘ for more thoughts on how be be a little less self-critical.

*This pertains to compliments and positive feedback delivered in a respectful way by well meaning individuals.  “Compliments” in the form of cat-calls or unsolicited objectification can be summarily ignored, redirected, rejected or confronted as necessary.

 

Next time, we’ll breakdown how Black-and-White Thinking and Mind-reading can get us into trouble

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Skills I’d Rather Not Have: Inventing Catastrophe

We’re generally more attuned to potential dangers, to things that can harm us or put our lives at risk.  Our brains have been honed to see the snake in the grass, the poisonous berry, the lurking enemy, and the loose step.  In facing these threats, we fill-in any gaps of knowledge with a narrative that makes sense.  We want to create some certainty in a precarious situation, and we do that by creating stories to make all the pieces fit.  Based on observations and the emotional experience, what makes the most sense?  When we’re hurt, scared, or otherwise suffering, that narrative turns dark quickly.  The driver in front of you that failed to use their blinker (you recognize the potential danger and now feel mildly scared) gets caught up in a narrative that completes the story of “The idiot that tried to kill me and is probably the worst driver in the world because why would anyone not use their blinker……etc.”  This explanation justifies the fear.  If the narrative was, “That responsible driver had a minor oversight in the application of normal safety protocols, but it didn’t really impact my safety in the grand scheme of things” the fear would have no rational explanation.

Our internal narrative acts to justify our emotional responses, to explain them, to make them more predictable. Unfortunately, these justifications often only serve to intensify and/or prolong the emotions.  This effect of emotional amplification is common when we try to rationalize, control, or judge our our emotional experiences.

In our heads, the airplane turbulence quickly become a failing engine.  The coughing child is informally diagnosed with tuberculosis.  The angry boss is definitely making plans to fire half the department. Perceived threats lead to fear, fear motivates the need for an explanation, and our minds happily oblige, providing a narrative that is often unhelpful to say the least.

There are two primary approaches to managing this problem.

  1.  Change the narrative.  Take control over the story, and create a narrative that does NOT intensify or prolong the uncomfortable emotions.  It can be a reasonable alternative or a ridiculous exercise in creative writing.  Perhaps that turbulence is a slight breeze that will subside momentarily.  Or, it could be that Superman was flying along beside the plane and gave us a little nudge.  When you take control of the narrative, you can influence the emotional response.
  2. Accept the emotion.  Acknowledge the fear, observe the narrative, and work to let it be.  Let yourself be scared without a “reasonable” explanation. It’s okay to be scared when you hit turbulence (It’s always okay to be scared).  Allow yourself to complete this sentence “I’m scared and….”  You can be scared and imagine all the most horrible things that could happen during a plane crash (that’s what we want to avoid).  Alternatively, you can feel scared and take some controlled breaths.  You can feel scared and chat with the person next to you.  You can feel scared and play Tetris on your phone.  Engaging in actual behaviors can help move you out of the narrative in your head.

Both approaches go against the default strategies of most people, making them especially challenging to apply when facing a perceived threat.  It takes self-awareness and practice, but the benefits are ubiquitous.

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Critic or Coach? Why “truth” isn’t necessarily the most helpful approach.

Critics are paid professionals that are expected to pass judgement.  Whether it’s food, a performance, a movie, or any other experience, honesty is vital their livelihood.  Without honestly, their opinions (which they’re paid to have) may no longer be valued or respected.  Critics serve a purpose, but it is rarely their intention to be, in any way, helpful to the objects of their evaluations.  Despite this spectacularly unhelpful stance, many of us fall into being critics of ourselves – evaluating and judging our behaviors and experiences without regard to the utter lack of value it brings.  Streams of critical thoughts may seem as natural as breathing in some circumstances.

“I’m so stupid/such an idiot/so irresponsible/so lazy/fat/ugly/short/depressed/etc.”

“I’m a horrible parent because I did (or didn’t do) ____________”

“If I wasn’t such a bad husband, I would ____________”

“I’m not good enough to ____________”

These criticism rarely, if ever, serve to effectively and efficiently motivate healthy change.  There may be some honest evaluation going on, but what purpose does it serve?  It fuels the furnace of guilt and self-loathing and only occasionally motivates change. In the long-run, this strategy is highly destructive.

Leave the criticism to the critics.  Unless you get paid to ruminate on your shortcomings, it’s time to switch gears.

Be coach.

Great coaches don’t dwell on the negative.  They make appropriate evaluations, but spend more time praising and encouraging the best aspects of their players.  Despite any shortcomings, they focus on what their teams do well.  When faced with failure or a daunting task, they refocus on “how” the team plays more than what the outcome is.  Win or lose – play hard, push yourself, acknowledge your teammates, and keep working.  Coaches know it sucks to lose.  Coaches get that players make mistakes. Coaches understand the tendency to be self-depreciating.  They respond with acceptance and encouragement – “Keep your head up! Keep working!”

Critics are paid to judge, coaches are paid to win.  Which offers you the be chances of flourishing?  How do you want to spend your time and energy?   Which internal narrative would be more helpful to you?

 

 

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Three Vital Components to Effective Feedback

Each aspect of this could be broken down into excruciating detail, and if you want to hear that breakdown, contact me here.  This blog will provide the highlights…and feel free to leave some feedback in the comments below.

Every organization I’ve ever worked for has made some formal declaration of their openness to feedback.  It’s widely accepted that successful businesses, teams, and relationships are built on a foundation of clearly communicated feedback.  That, however, is easier said than done.  In some instances, the feedback is simply absent – there is no conversation.  In more toxic environments, feedback is actively used to criticize, judge, discouraged, deflected, or otherwise dismissed people.  Occasionally, feedback is present, but ineffective.  Whichever situation you find yourself in, if you want to increase or improve feedback, make sure it includes the following three components:

  1. Observation:  A simple observation is a great place to start with feedback.  This can be an observation of external circumstance or of internal experiences. For example, you may let a coworker know, “I saw that all your TPS reports were turned in on time this month.”  That alone acknowledges that their performance was important enough to pay attention.  It’s clear, concise, and gets right to the point.  In some instances, the observation may be less concrete.  When reviewing a piece of writing, you may reflect, “At the start of the second paragraph, I was a bit confused.”  This is an observation about an internal experience.  Notice that neither of these observations are not subjective.  Be careful to avoid blaming or criticism in these situations.  The previous example could easily become, “At the start of the second paragraph you started writing without a clear direction…you stopped paying attention to where the essay was going”  You can observe your response to the writing, but implying intention (or lack thereof) is an invitation for defensiveness.
  2. Evaluation: This is where you get to say, “Hey, great job this month.”  or “That was horrible.”  Positive evaluation without specific observation becomes quite limiting.  Evaluative statements leave too many questions unanswered and too much room for assumptions.  It’s nice to hear “great job,” but without knowing what concrete detail of your job is great, you haven’t learned anything about what you’re doing well.  Reverse the important bits and you’ll see it’s the same for critical evaluations.  Knowing I got a 65% on an exam doesn’t tell me anything about what I did poorly or what I did well.
  3. Advice: Presuming someone actually wants feedback, they’ll want to know how to improve (or at least maintain) what they’ve already accomplished.  They want advice on what do differently (or the same) moving forward.  You can provide guidance on what needs to change.  Ideally, advice is based on a goal agreed upon by the person providing and receiving the feedback.  Giving advice on how to write a more persuasive essay will be of little value to someone aiming to create an objective, informative piece of literature.

There are two more equally important aspects to feedback, but they only matter if the three components listed above are already being applied.  First of all, effective feedback requires a balance between observation, evaluation, and advice. To actually help a person make changes efficiently, all aspects of feedback will be required. If you constantly tell people, “you are awesome,” take the time to throw in some observations and advice.  If you’re constantly correcting others or telling them what to do, slow down and start making some observations and evaluations.  If you’re missing a piece, or you notice a dramatic imbalance, correct accordingly.  No single aspect of this system works alone, and no ratio is right for every individual or every situation.  Apply observation, evaluation, and advice flexibly to whatever situation you’re in.  The last component, and perhaps the most important to overall effectiveness, is consistency.  A single conversation will never be as effective as an ongoing discussion.  You won’t be able to gauge how feedback is being received in an isolated situation; even if they seem to receive the feedback, the true test comes in changes to the behaviors being observed.  In a one-time discussion, patterns will go unrecognized, goals will be unclear, and proper ratios of observation, evaluation, and advice will be guessed at.  Without consistency, constructive feedback can feel critical and judgmental.  Without practice giving and receiving feedback is an awkward dance of two novices attempting new maneuvers.  Occasional feedback can leave people pained the same way infrequent exercise leads to disproportionate soreness.

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Control? You’ve got less than you think, and that’s okay

I hate to be a wet blanket on the, “you can do anything you set your mind to” mentality.  I’m conflicted about taking on the mantle of making Nike’s “Just Do It” slogan more complicated than a three-word mantra for making all things possible.  I’ll go out on a limb and also challenge the ever popular, “choose to be happy” advise that is so readily given to those struggling through tough times.  If those platitudes were real…if we genuinely controlled our lives to that extent, we would all have the life of our dreams, down to the tiniest detail. To believe it’s all within our grasp is somehow comforting.  It’s the message in the quotes above, and it’s consistently reiterated throughout pop-culture, in advertising, and by well-meaning parents and friends.  It’s comforting to maintain the illusion of control.

The effort to maintain the comfortable illusion requires a constant battle between the desire for control and the reality of the world.  Do you know who wins that battle?  Who wins every single time?  REALITY WINS!  Work as I may, my physical gifts were never going to allow me to launch a career in the NFL or NBA.  Being relatively small and slow made me less competitive than my larger, faster friends.  Many decisions to “Just Do It” in the realm of athletics and exercise left me maimed in one way or another.  Running one more day or one more mile left me with shin splints and/or sore knees.  I “just did it” then I couldn’t do it without risking further injury or enduring unreasonable pain.  Choosing to be happy?  Emotions don’t work like that.  If I’m sad, I’m sad.  I just do my best to not wallow in it.  I try to allow it to go away.  I’ve written about the difficultly with acceptance previously (Tricky Business of Sincere Acceptance).  Acceptance is the opposite of control – that’s part of what makes it hard.

Please don’t assume that this relative lack of control damns any of us to a miserable life.  In fact, the sooner you can acknowledge that lack of control, the sooner you can get on with living your life and appreciating reality.   When I release myself from the outcome-based expectations of an NFL career or a four hour marathon, I can get on with living my life according to my values.  I can consistently exercise within the limits of my physical composition and remain content regardless of the outcome.  All of this is really about altering expectations and tweaking the quotes and platitudes to be more compassionate given the challenges we are forced to faced when operating in the realm of reality.  “Just do it” becomes “Just do something that moves you toward an important value.”  Running a four-hour marathon is a goal, not a value.  Fitness and health are values.  Reality may greatly limit your ability to finish that marathon (head colds on race day, unexpected injuries or accidents, a flat tire, uncooperative muscles and joints, etc.); however, nothing can stop you from moving toward your values.  Targets may change, goals may need to be revised, but if you remain psychologically flexible, you can find comfort in remaining consistent with your values.  “You can do anything you set your mind to” becomes “Working towards anything you value will result in personal growth.”  Admitting that I won’t ever become the next Barry Sanders doesn’t mean I’ve failed or that I’ve lost motivation or that I can’t continue to run agility drills in my backyard if I want to.  It mean that I’ve accepted reality, and that reality includes the realization that if I’m training like an elite running back, I’m likely to be in great physical health and connected with individuals with similar interests and values.

If the “it” in “just do it” is unrealistic, you do nothing but set yourself up for failure and disappointment.  If the “anything” in “you can do anything you set your mind to” is an outcome even slightly out of your control, you will likely find yourself battling reality.  Take stock of reality.  Take stock of your values.  Then, and only in a moment-by-moment sort of way, take control of your behaviors.  Choose to act in accordance with your values and release yourself from any expected outcomes.

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Why I tell everyone “You Are Awesome”

It is incredibly easy for me to be critical.  The ability to identify the shortcomings, flaws, and mistakes of myself and others has come naturally to me.  I can see a movie, a process, a person, or anything else and tell you how it could be better.  This “gift” of diagnosing problems was certainly helpful in academia as I was tasked with applying critical thinking skills.  It was a strength as I critiqued research articles and clinical interventions as a student of psychology.  It even serves me professionally as I find myself responsible for assigning labels for the mental health issues I assess.

As helpful as it has been, it has been a larger detriment to me personally and socially.  Nothing stifles joy and gratitude like criticism.  If I focus on the opinion that the sunset could be brighter or the clouds are a little too purple, it’s tough to appreciate the magic in that moment.  If I think the presenter should have spoken a little louder or covered a few more crucial ideas, it’s tough to integrate and apply the information.  If I ruminate on the fact that my friend could have called a little more frequently or stayed a little longer, it’s tough to see how much excitement they bring into my life.  I want to find the magic in the sunset, the wisdom in the presentation, and the value in my friendships.

Over the last several years, I’ve entrenched myself in the process of cultivating more positivity and reducing negativity.  I’ve used social media, worn t-shirts, passed out business cards, held signs, developed and presented workshops, and lead university wide initiatives aimed at spreading one simple message – “You Are Awesome.”  It began as a concrete way to build positive interactions into a culture or situation – possibly helping others feel good.  It was a reminder to others that they are awesome, and they should start from that point in any situation. If they’re happier, the environment is more positive and it’s easier to be less critical.

The message has remained the same, but it’s meaning has changed for me.  Now, when I wear a shirt that says “You Are Awesome” it isn’t necessarily intended to convince others of their awesomeness, and I’m not really expecting the environment to change either.  It’s meant to remind me, that no matter what’s happening around me, I can find some good somewhere if I’m looking for it.  It’s not about identifying a silver-lining in every situation.  It’s not about “it sucks, BUT…”  It’s about fighting against my tendency to focus in on the problems and the things that I want to be different.  It’s about accepting the pain and challenging myself to proactively identify the things I’m grateful for rather than doing what’s easy (for me anyway) and pouring energy into being critical.  Wearing a shirt, carrying a sign, or passing out cards emblazoned with the “You Are Awesome” message forces me to be prepared to answer the question “What’s awesome about _______?”  My life is so much better when I’m looking for the moments that inspire awe.

Wearing a shirt, carrying a sign, or passing out cards emblazoned with the “You Are Awesome” message forces me to be prepared to answer the question “What’s awesome about _______?”  My life is so much better when I’m looking for the moments that inspire awe.

I’ve realized that so many things are genuinely awesome when defined in that way.  There are so many experiences that, when examined closely, are ridiculous and overwhelming in their magnificence.  The fact that you’re reading this blog fits into that category.  This seemingly mundane activity means that as I sit in my office in Poulsbo, Washington, I can click a button and make my thoughts and feelings accessible to anyone in the world that has access to the internet.  Then you, as the reader, have this insight into my life.  You have a unique connection to one of the 7 billion possible people you could have connected with today.  Yeah, that’s awesome.  Every seemingly mundane activity can be looked at from this perspective -every relationship -every convenience – everything we take for granted day after day can be viewed through this very different lens.

I feel the urge to defend another common argument against this way of approaching the world. I frequently get asked the question, “What about the things/people/experiences that really are not awesome?”  It’s a powerful question and needs to be addressed.  When bad things happen in the world, it’s not healthy to ignore them or to attempt to drown them out with positivity.  I will be the first to say that the world is not all puppies and rainbows, and that’s not really what the “You Are Awesome” message implies.  People get murdered, trusted officials lie and take advantage of their power, systematic oppress is real, hate is contagious, and the world is full of suffering.  When I see these realities in my own life I do my best to acknowledge them and meet them powerfully with compassion, empathy, and gratitude.  I know I can’t replace my grief, fear, or confusion with happiness and appreciation in painful situations, but I certainly don’t want to be ignoring all the things I have to be grateful for as I suffer.  Usually, when I’m in the most pain is when I find the most comfort in immersing myself in the awesomeness around me.  When my world is falling apart around me, I can find solace in recognizing how much worse it would be without the awe inspiring experiences I have every single day.

My shirts may seem cheesy.  The message, at first glance, can easily be seen as insincere. Your initial assessment may be dismissive.  Whether you’re skeptical of the concept or not, I invite you to let up on the criticism and judgment and practice more gratitude by preparing yourself to answer some of these questions throughout the day.  Fair warning – some days these questions will be more difficult to answer than others.

  1. What was awesome about today?
  2. Who made your life easier today? How did they do it?
  3. What made you smile today?
  4. What did you see today that was beautiful?
  5. What was something that would have made today way harder if you did have it?
  6. What was the best thing you tasted today?
  7. Who did something nice for you today? What did they do?
  8. Who did you connect with today? What did you like about it?
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Self-Sabotage and the Cycle of Collusion

Collusion implies that some form of secret collaboration has occurred in an effort to deceive others.  This sounds like the stuff of political espionage and spy movies, so it may surprise you to learn that you’ve been colluding with others on a daily basis, unintentionally sabotaging relationships while justifying your own righteous perceptions and behaviors.  An explanation is required.  I’ve previously recommended The Anatomy of Peace, and the cycle of collusion comes directly from that text.  On the most basic level, the cycle of collusion demonstrates how our own distorted perceptions and judgments about other people lead to interpersonal behaviors that act as a catalyst, promoting unwanted behaviors and confirming our negative perceptions.

Cycle of Collusion

The perceptions that feed our behaviors also provide fuel for the perceptions and behaviors of others.  A feedback loop resulting in a self-fulfilling prophecy is created.  If I believe you to be a certain way, I will treat you accordingly, and increase the likelihood of you responding in a confirmatory fashion.  If this makes sense theoretically, the implications become even more powerful when looking at specific examples.  Parents, partners, and coworkers all find themselves colluding as everyone exhausts themselves in an effort to justify their own behaviors as well as their perceptions of each other.

Here we see a common cycle for the parents of an adolescent.

Cycle of Collusion Parenting Example

Now let’s look at how partners set themselves up to fail.

Cycle of Collusion Partner Example

And one more example – the workplace.

Cycle of Collusion Business Example

With each of these examples, we clearly see how the initial perceptions feed into the eventual behaviors that serve as evidence for the perceptions.  Grrr….the frustration is mounting.  How do we make it stop?  Well, the kid could start doing his homework, the husband could stay in a bit more, and Tom could show a little more effort…but, that wouldn’t really solve anything.  The real issue, and the place to focus energy, is the perceptions and behaviors associated with the “I see” and “I do” boxes.

It is too easy to holds other responsible for changing interpersonal dynamics, too easy to avoid personal accountability in these situations.  So, you have to be intentional about focusing on the “I.”  Shift perceptions of the adolescent from “irresponsible” to something more benign like “normal teenager,” “distracted,” or “in need of a break” and any interaction is likely to be more supportive.  If the wife recognizes value in the husband’s desire to build and maintain his social life, it will be easier to encourage him to do so (genuinely), and paradoxically, he may be more motivated to stay home with his wife.  That employee that isn’t delivering, may be waiting for his manager to show some compassion and investment before he’s willing to give his best.

Important note – these more positive perceptions do not let anyone off the hook in terms of legitimate feedback.  That “normal teenager” may need some additional support in terms of academic tutoring, organizational skill development, or external motivation.  We can increase the odds of that happening if we’re perceiving him in a positive light rather than as “irresponsible.”  The husband and wife may need to sit down and have a conversation about shared responsibilities and time with friends, but it doesn’t need to include labels like “inconsiderate” or “clingy.”  Tom may be under-performing, but assuming he is “lazy” or “incompetent” sets him up to be defensive and resistant in any conversations about his quality of work.

Exploring this process in it’s entirety can often shed light on long-standing conflict, hopefully elucidating changes necessary to break out of the cycle.  To apply this theory to your day-to-day life, follow these simple action steps.

  1. Assume positive intent: Eliminate labels and replace negative perceptions with neutral or positive perceptions (even if especially if it’s hard).
  2. Help things go right: Criticizing, ruminating, and disengaging aren’t helping anyone move in a positive direction.  Actively and intentionally look for ways to provide positive support.  This may require a direct conversation or a trial-and-error approach.
  3. Take responsibility: When things don’t go how you planned, look at what you want to do differently next time.  Identify whether your perceptions and behaviors were helping or hurting the dynamic.
  4. Stop expecting others to change: Accept your limitations.  You have limited influence on how other people behave.  Make sure you’re making it as easy as possible for them to move in a positive direction, communicate your expectations and your willingness to help, and then allow life to happen.  You won’t always get the intended results, but you won’t be sabotaging yourself.